jl696 Privacy Policy

This Privacy Policy applies to all personal data collected by jl696 in connection with your use of the jl696 online casino platform, including the website at jl696.app, any associated mobile web experience, customer support channels, and promotional communications. It applies to all registered players, prospective players who browse the Platform, and any individual who contacts jl696 for support or information.

jl696 acts as the Personal Information Controller (as defined under RA 10173) with respect to the personal data described in this policy. Where jl696 engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors and are bound by data processing agreements consistent with Philippine law.

This policy should be read together with jl696's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

jl696 collects the following categories of personal data from players and platform users:

2.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Nationality and country of residence;
• Email address and mobile phone number;
• Residential address, including barangay, city/municipality, and province.

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or liveness verification images where required for enhanced KYC.

2.3 Financial Data

• GCash or PayMaya account reference numbers (not full credentials);
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank);
• Debit card details (card number masked, expiry, billing name);
• Transaction history including deposit amounts, withdrawal requests, and dates.

2.4 Gaming & Behavioral Data

• Game session logs, including games played, wager amounts, win/loss records, and session duration;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status);
• Customer support interaction records.

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookies and similar tracking technologies (see Section 9);
• Login timestamps and session activity logs.

jl696 collects personal data through the following means:

• Direct collection: Information you provide when registering a jl696 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and behavioral data collected automatically when you access and use the jl696 platform, including through cookies, server logs, and analytics tools;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering screening services; payment confirmation data from GCash, PayMaya, and banking partners.

jl696 does not purchase personal data from data brokers or third-party marketing lists.

jl696 processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jl696 player account;
• Identity verification: Fulfilling KYC obligations under PAGCOR regulations and Philippine anti-money laundering laws (RA 9160 as amended);
• Age verification: Confirming that all registered players meet the 21+ age requirement under Philippine law;
• Payment processing: Facilitating deposits and withdrawals through supported Philippine payment channels;
• Regulatory compliance: Meeting reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC);
• Responsible gaming: Monitoring gaming behavior to identify potential problem gambling indicators and administering player-requested responsible gaming tools;
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorized account access;
• Customer support: Responding to inquiries, resolving disputes, and providing technical assistance;
• Platform improvement: Analyzing usage patterns to improve the jl696 platform experience;
• Marketing communications: Sending promotional offers and updates to players who have opted in to receive such communications.

Under the Philippine Data Privacy Act of 2012, jl696 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between jl696 and you as a registered player (account management, payment processing, gameplay);
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, and other applicable Philippine legal requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jl696 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners, solely to facilitate your deposit and withdrawal transactions;
• KYC & identity verification providers: Third-party services that assist jl696 in verifying player identity and age in compliance with PAGCOR and AML requirements;
• Fraud prevention & AML screening services: Providers that help jl696 detect and prevent money laundering, fraud, and other prohibited activities;
• Game software providers: Licensed game studios whose titles are available on the jl696 platform, to the extent necessary for game operation and fairness auditing;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulatory directive;
• IT & hosting providers: Cloud infrastructure and technical service providers who host and maintain the jl696 platform under strict data processing agreements;
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party processors engaged by jl696 are required to implement data protection measures consistent with RA 10173 and are prohibited from using your data for any purpose beyond the specific service they provide to jl696.

jl696 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AML obligations under RA 9160;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations;
• Gaming session logs: Retained for a minimum of two (2) years for dispute resolution and responsible gaming monitoring purposes;
• Customer support records: Retained for two (2) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, jl696 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

jl696's security measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl696 platform;
• Encryption at rest for sensitive personal and financial data stored on jl696 servers;
• Access controls: Role-based access restrictions ensuring that only authorized jl696 personnel can access personal data, on a need-to-know basis;
• Multi-factor authentication for internal systems that process personal data;
• Regular security audits and penetration testing conducted by independent security professionals;
• Incident response procedures including mandatory breach notification to the National Privacy Commission (NPC) within 72 hours of discovering a personal data breach that poses a real risk of serious harm, as required under NPC Circular 16-03.

While jl696 takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. You are responsible for maintaining the confidentiality of your jl696 account credentials and for notifying jl696 immediately if you suspect unauthorized access to your account.

jl696 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function, including session management, authentication, and security. These cannot be disabled without affecting core Platform functionality;
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations to provide a personalized experience;
• Analytics cookies: Collect aggregated, anonymized data about how players use the jl696 platform to help us identify areas for improvement. Used only with your consent;
• Marketing cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. Used only with your consent.

You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core jl696 platform features. Note that disabling strictly necessary cookies may impair Platform functionality.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jl696:

• Right to be informed: The right to know what personal data jl696 collects about you and how it is processed — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data jl696 holds about you, along with information about how it is being used;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your jl696 account;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl696's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jl696 has violated your data privacy rights.

To exercise any of these rights, please contact jl696's Data Protection Officer using the contact details in Section 14. jl696 will respond to all verified data subject requests within fifteen (15) business days, as required under NPC regulations.

jl696 implements age verification as a mandatory step in the account registration process. If jl696 discovers that personal data has been collected from an individual under 21 years of age, that data will be immediately deleted and the associated account will be permanently closed in accordance with jl696's Terms & Conditions and PAGCOR regulations.

If you are a parent or guardian and believe that a minor in your care has registered a jl696 account, please contact our support team immediately at [email protected] so that we can take prompt action.

Some of jl696's third-party service providers — including cloud infrastructure providers and game software studios — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jl696 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law, including:

• Contractual clauses requiring the recipient to implement data protection measures consistent with RA 10173;
• Transfers only to countries or organizations that the National Privacy Commission has recognized as providing adequate data protection;
• Your explicit consent, where required by applicable NPC regulations for specific transfer scenarios.

jl696 does not transfer personal data to jurisdictions that do not provide adequate data protection safeguards without implementing the contractual protections described above.

jl696 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, jl696 will notify registered players via the email address associated with their account and by posting a prominent notice on the Platform.

The revised Privacy Policy will take effect on the date specified in the notification. Your continued use of the jl696 platform after the effective date constitutes your acceptance of the updated policy. If you do not agree with the changes, you may request account closure in accordance with jl696's Terms & Conditions.

The current version of this Privacy Policy is always available at jl696.app/privacy-policy. We encourage you to review it periodically to stay informed about how jl696 protects your personal data.

jl696 has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact:

• Data Protection Officer, jl696
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the jl696 platform

If you are not satisfied with jl696's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.